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WHY INTOGREAT

Build Dedicated Offshore
Teams That Scale
With Your Business

We help growth‑focused organizations design, build, and operate offshore teams that work like a true extension of their in‑house workforce.

89%

Client Satisfaction Score

180+

Clients Globally

1200+

Offshore Professionals

8+

Years in Business

What Makes Intogreat Different

We are not a transactional staffing provider. Intogreat was designed to help clients build offshore capability with the right people, structure and partnership behind it.

TALENT
People First Model

We set a higher bar for talent through screening, aptitude testing and client-led selection, giving you confidence and control over who joins your team.

STRUCTURE
Delivery Built to Perform

We help define roles, workflows, KPIs, onboarding and management rhythms so your offshore team is set up to perform from the start.

PARTNERSHIP
Beyond Recruitment

We support your team day to day with coaching, performance guidance and operational oversight to help staff stay productive and perform at their best.

Trusted by Clients. Referred by Advocates.

Our clients choose Intogreat because they stay in control while gaining the hands-on support needed to build productive, high-performing offshore teams.

Client Advocacy

Clients refer us because they trust our model, our people and the results we help deliver.

Talent Control

You choose your people, set expectations and maintain visibility over team performance.

Daily Support

We support productivity, KPI management and day-to-day team performance.

HR Relief

We manage employment, HR support and people administration, reducing pressure on your team.

the insight

A Better Way to Build Offshore Teams

Intogreat was founded on a simple belief: offshore and outsourcing can be done better.

Established in 2018, we set out to move beyond traditional outsourcing models. We built a hybrid offshoring model that combines the efficiency of outsourcing with the control, transparency, and ownership of dedicated teams.

OUR STORY

Built to Redefine Offshore and Outsourcing

Our growth comes from building long‑term careers, not just filling roles. We invest in people through stability, development, and sustainable offshore staffing models. When teams see a future with us, businesses gain committed global talent and stronger long‑term outcomes.

Today, we partner with organizations globally in building high-performing teams that drives efficiency, growth and long-term success.

Principles Behind Our Approach

Our Mission

To help organisations achieve more through exceptional people, structured delivery and strong partnerships.

Our Vision

To be the offshore partner of choice for businesses seeking capability, performance and scale.

Our Purpose

To create meaningful opportunities for our people while delivering measurable impact for our clients.

How We Help Clients Build Offshore Capability

Role and Workforce Planning

We help define the right roles, responsibilities and team structure based on your business goals.

Role and Workforce Planning

We help define the right roles, responsibilities and team structure based on your business goals.

Role and Workforce Planning

We help define the right roles, responsibilities and team structure based on your business goals.

Role and Workforce Planning

We help define the right roles, responsibilities and team structure based on your business goals.

Role and Workforce Planning

We help define the right roles, responsibilities and team structure based on your business goals.

Our Growth Journey

From 5 staff members to 1000+ and growing, our journey reflects the trust clients place in Intogreat to build scalable offshore teams the right way.

2018

Where It All Began

Intogreat started with a small but determined team of five in its first office. This marked the beginning of our mission to build a more structured, people-first offshore delivery model.

2018-2020

Building the Foundation

By the end of 2019,
Intogreat had grown to 72 staff members, reflecting strong client demand and increasing confidence in our approach to building high-performing offshore teams.

2020

Resilience and Reinvention

Amid the global pandemic, we successfully transitioned to a remote workforce supported by a strong Business Continuity Plan, while officially establishing Intogreat as an independent entity.

2021

Scaling with Purpose

In 2021, we moved into the Felina Building in Eastwood, opening a 250-seat facility for hybrid operations and achieving ISO certification to support continued growth and excellence.

Creating Impact Beyond Business

At Intogreat, impact extends beyond the teams we build for clients. We contribute to the wider community through outreach initiatives and support industry growth through education, events and leadership discussions.

Community Service

Supporting charitable outreach and initiatives that create positive impact for people and communities.

Client Partnership

Creating opportunities for clients to strengthen partnerships through events such as Intogreat’s Client Networking Dinner.

EXPERIENCED LEADERSHIP

The Leaders Behind Intogreat

Adam Conrad, CEO & Founder, Intogreat
Adam Conrad is Co-Founder and CEO of Intogreat Solutions. A CPA and former Accenture, Deutsche Bank and ANZ Bank, Adam brings deep first-hand experience in how leading enterprises use outsourcing and offshoring to scale successfully.

Adam Conrad

CEO & Founder
Belynda Oliver, General Manager Business Services
As General Manager of Business Services, Belynda brings together responsibility for sales & marketing, legal, risk and compliance, and governance, always ensuring that Intogreat Solutions operates with excellence while driving growth.

Belynda Oliver

General Manager Business Services
Cameron Davidson is Chief Customer & People Officer at Intogreat Solutions, bringing over 15 years of outsourcing experience. He leads customer delivery, operational excellence, and people development, building high-performing teams and strong client partnerships across global markets.

Cameron Davidson

Chief Customer & People Officer
Known for being a critical thinker with keen attention to detail, I’m dedicated to delivering exceptional customer experiences through innovation and operational excellence. Outside of work, I enjoy cooking, reading, traveling, exploring new cuisines, and spending time in nature with my beloved pets. My approach blends academic rigor, real-world results, and a genuine passion for continuous improvement.

Jhena Dela Cruz

General Manager for Strategy and PMO
Jovey Chua, General Manager of IT Services, Support and Operations
Jovey Chua is a seasoned IT executive with over 20 years of experience in Information Technology and Security, spanning industries such as Retail, IT Solutions, BPO, and Shared Services. He leads a high-performing IT team supporting internal operations and enhancing client IT capabilities.

Jovey Chua

General Manager of IT Services, Support and Operations
Jenni Martha, Financial Controller
With over 15 years experience in financial management across various industries, including hospitality, infrastructure and other service-based industries, Jenni has a proven track record of implementing strong financial control, and continuous improvements across all finance processes.

Jenni Martha

Financial Controller
Alana Poli, Head of Talent Acquisition
With over 20 years of experience across sectors including property services, IT, healthcare, and professional services, Alana has a proven track record in high-volume hiring, talent strategy, and workforce planning.

Alana Poli

Head of Talent Acquisition
Matthew Lightfoot, Customer Experience Manager
Matt has over 10 years of experience in sales and sales management in financial services as well heading up the Account Management function at a sales and marketing agency for the last 2 years. He has a Bachelor in Business and a Postgraduate Diploma in Finance.

Matthew Lightfoot

Head of Client Services – Accounting & Specialist
Kevin Dofeliz, Customer Experience Manager
With over 12 years of experience spanning Operations, Performance, and Human Resources Management, he brings a strong focus on collaboration, execution, and results.

Kevin Dofeliz

Head of Client Services – Contact Centres
Over more than 20 years, he has built broad experience and held leadership roles within global, suburban and boutique brokerages, developing a deep understanding of client and insurer relationships, as well as the challenges facing the intermediated market.

Peter Davey

Head of Client Services – Insurance & Mortgage 
With over 30 years of experience in financial and professional services, Jason has a proven record in building high‑performing offshore teams that enhance capability, reduce operational pressure, and support sustainable growth.

Jason Ryan

Partner, Customer Success

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