Kevin oversees 300+ staff across 12 lines of business, including Customer Service, Partner Operations, Operations Control, and Sales.
With over 12 years of experience spanning Operations, Performance, and Human Resources Management, he brings a strong focus on collaboration, execution, and results.
He leads cross-functional teams to deliver consistent, high-impact customer experiences, ensuring that daily operations align with long-term strategic goals. Kevin is passionate about driving performance and making sure the customer voice is central to every decision.
Biography
Kevin oversees 300+ staff across 12 lines of business, including Customer Service, Partner Operations, Operations Control, and Sales.
With over 12 years of experience spanning Operations, Performance, and Human Resources Management, he brings a strong focus on collaboration, execution, and results.
He leads cross-functional teams to deliver consistent, high-impact customer experiences, ensuring that daily operations align with long-term strategic goals. Kevin is passionate about driving performance and making sure the customer voice is central to every decision.