Intogreat’s finance team freed from repetitive tasks using automation
As businesses grow, so does the complexity of their finance operations. Manual, spreadsheet-driven billing processes that once worked can quickly become a bottleneck — slowing billing cycles, increasing the risk of errors, and eating into the time finance teams need for higher-value work.
Intogreat ran into this exact challenge as its own client base expanded. This is the story of how we solved it, and what it means for finance teams facing the same growing pains.
The problem
Our Finance Team relied on billing input files that were manually prepared across multiple departments, using spreadsheet-based workflows with complex formulas and frequent manual adjustments. Consolidating everything took approximately eight hours — the better part of a working day, every billing cycle.
As transaction volumes increased, the problems compounded. More data meant more room for inconsistencies, more manual checking, and a higher risk of errors slipping through. Billing readiness kept getting pushed back, and the Finance Team spent more time wrangling spreadsheets than reviewing the numbers that mattered.
Our solution
To modernize the workflow, Intogreat partnered with UNMAND to implement an automated billing preparation solution. Instead of finance staff manually cleaning and formatting files from each department, the solution does it for them — cleaning, formatting, and standardizing input files from multiple departments into billing-ready data.
By eliminating repetitive manual tasks, the solution enables faster, more accurate billing preparation with improved data consistency and significantly less manual intervention. The Finance Team no longer needs to chase down formatting issues or double-check formulas across a dozen department files — the data arrives ready to use.
The results
The impact was immediate and measurable:
- 87.5% time reduction in billing preparation
- 7 hours saved per billing cycle
- 8x faster processing speed
- Processing time cut from a full working day down to just 1–2 hours
What used to take a full working day now takes a couple of hours. That’s not just a productivity win — it’s nearly a full workday given back to the Finance Team, every single cycle, to spend on analysis, forecasting, and the work that actually grows the business instead of preparing the inputs for it.
The takeaway
Manual, spreadsheet-driven billing processes are common — and they often work fine, until they don’t. As transaction volumes grow, the same processes that once felt manageable start to create bottlenecks, errors, and delays. Automation doesn’t just save time; it removes the risk that comes with manual data handling at scale.
If your finance team is spending hours every cycle wrestling with spreadsheets instead of reviewing results, it may be time to ask whether that process still fits the size of your business.
About Intogreat
Intogreat is a premium offshoring and consulting partner serving global SMEs, with leadership experience across Accenture, Deutsche Bank, and ANZ. We support 180+ clients worldwide with 1,200+ high-performing professionals.
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