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Overview of Our Specialized Recruitment

Intogreat's staffing and recruiting process is designed to identify professionals who excel in the industry. Our method ensures candidates are equipped with the specific skills and knowledge needed for insurance roles.

Targeted Job Advertising for Insurance Roles
Targeted Job Advertising for Insurance Roles

We focus our job advertisements on platforms frequented by insurance professionals, seeking those with relevant industry experience.

HR Screening Tailored to Insurance
HR Screening Tailored to Insurance

Candidates undergo a preliminary interview to assess their suitability for roles in insurance, focusing on industry-specific skills and experience.

Cognitive and Behavior Testing for Candidates
Cognitive and Behavior Testing for Candidates

We administer comprehensive aptitude tests to all candidates to assess their inductive and deductive reasoning, mathematical aptitude, and English comprehension. Additionally, we conduct behavioral assessments to evaluate their personality traits and professional demeanor, ensuring they align with the role’s requirements and company culture.

Specialized Insurance Competency Testing
Specialized Insurance Competency Testing

Candidates undergo a thorough interview process, initially assessed by our operations manager to determine their expertise and suitability for insurance roles. The final stage involves an interview with the client, providing an opportunity for direct assessment and enabling clients to make informed hiring decisions based on their specific needs and criteria.

Client and Manager Interviews Focused on Insurance
Client and Manager Interviews Focused on Insurance

Candidate undergo an interview assessment to gauge expertise in insurance conducted by our operations manager. Final interview is conducted by clients and decision who to hire.

Job Offers and Background Checks for Insurance Professionals
Job Offers and Background Checks for Insurance Professionals

Selected candidates receive job offers for insurance positions, followed by comprehensive pre-employment checks relevant to the industry.

Philippines Workforce: An Asset for Insurance Offshore Outsourcing

The workforce in the Philippines is a highly attractive one for insurance staffing and insurance recruiting when offshoring. Filipino culture aligns with most European and Western cultures as the country has been engaged with them for more than 300 years. In addition, work hours are highly flexible, as staff can work on morning, afternoon, and evening shifts. Other attributes of the Filipino workforce include:

  • High proficiency in English, essential for global insurance operations.
  • A significant number of graduates, including those specialized in insurance and related fields.
  • A skilled workforce with experience in the insurance sector.
  • An education system that provides a strong foundation for understanding insurance principles and practices.

FAQs

One similarity shared by both outsourcing and offshoring companies is the employment of highly skilled and qualified staff to fill roles within a separate business or for another client, and it is a service that can be performed anywhere in the world. These two models have their own advantages and disadvantages: Outsourcing means that work can be done locally by another company or overseas.  As for offshoring, work is done by a worker employed in another country.

In relation to staffing, the offshoring model will give you an opportunity to select your own suitably qualified staff based on your job description. This workforce will be dedicated solely to your operations and will work to and follow your processes and procedures. You will also have direct control over the people you select in terms of their performance and salaries. 

Outsourcing operations are broadly similar but resource is only leased to you. Staff are placed by your provider based on the qualifications and skills to perform the outsource work. The outsourcing company manage staff performance and productivity to ensure that agreed client service requirements are met.

In an outsourcing model, the provider will use their own systems, they are the experts, they will take ownership. The provider owns the processes and procedures and they deliver an output – they take the work as that is where they have expertise. An offshoring model will use whatever system, process, and procedure you have in operation, thus making set-up and transition easier.

Intogreat establishes strong connections between people, processes, administration, communications, and the client. This holistic approach ensures easy, rewarding, and seamless offshoring for our clients. Offshoring and outsourcing require more than just recruiting resources and setting up a team overseas. Our service provides end-to-end project management to seamlessly migrate your processes offshore, and dedicated leaders who are experts in their fields to oversee your offshore operations, ensuring that your offshore team performs to your expectations. Successful offshoring operations are about creating strong and collaborative connections between the head office (onshore) and your teams offshore.

• Low start-up cost

• Control over your business operations

• Speed in setting up the offshore team

• Premium process efficiency

• High flexibility

• Focus on customer experience

• Big cost savings

• Elevated capability uplift

• Over 70 years’ combined experience

The highly skilled and seasoned team at Intogreat work in partnership with clients from small- and medium-sized businesses to create and deliver optimum business solutions. We work closely with our customers to gauge their business needs and provide the best offshoring resources in a timely fashion.

Data security is one of Intogreat’s top priorities. We provide strict security protocols in our network infrastructure and operations:

• IT tools + data privacy security management by an ISO-accredited IT provider. Intogreat is also an ISO 27001:2013 certified company and has an in-house IT network and data security team.

• No mobile phones/gadgets policy within workstations.

• Paperless daily operations and remote desktop access. For example, with Citrix, Practice Protect, Ready Secure, etc.)

• Implementation of website blocking policies.

• Secured data endpoints guarded by an endpoint detection and response solutions provider.

Intogreat’s business preparation service ensures that our client’s offshore staff have access to all the necessary IT tools to perform their daily tasks efficiently. Intogreat’s management team also guarantee our clients’ data privacy by implementing data security procedures and data security risk mitigation within offshore business operations.

From primary school to university in the Philippines, students are taught English as their second language after Filipino. They are trained to understand and speak English extensively, so graduates are fluent. At Intogreat, most of our offshore staff are university graduates, which means they are proficient in English literacy and possess cognitive and communication skills. We also measure this through our rigorous recruitment process, which involves:

• A series of interviews to establish the applicant’s excellence in English communication skills.

• An aptitude test to assess the logical reasoning and English proficiency of applicants.

• Client interviews of the candidates to gauge their skills and abilities.

The team at Intogreat will help you ensure and establish:

• Your processes, procedures, tools, and systems.

• SMART KPIs for your offshore staff members.

• A dedicated team manager with technical expertise to ensure productivity, constant performance reporting, and technical support for your staff.

• Implementation of measures to increase productivity.

Get the best offshoring and outsourcing
service for your business