Insurance companies: Leverage offshoring to boost profits by 70% while delivering a MORE reliable service
Top Australian insurance companies we support
Offshoring with Intogreat:
Reliable, High-Quality Insurance Offshoring
- Intogreat Offshoring Advisory: Before placing anyone, we’ll take a deep-dive into your unique process requirements and corporate culture. Then we design tailored offshore integration solutions.
- Prepare your operation: Using our experience with similar insurance companies, we’ll help you to prepare your processes for outsourcing.
- Dependable staff and quality you can trust: Our skilled team members handle your workload with top-notch quality. And, we bring plenty of experience from similar insurance companies.
- Start small, grow with confidence: We start slowly, often with just a few placements. As you start seeing success, we help to scale your offshore team, step by step.
Insurance Offshoring with Intogreat: an advisory approach
Reduce Delivery Costs by 70% Effectively
Finally, a Risk-Free Approach to Insurance Offshoring
- Simple and Supportive: We keep the process straightforward, offering full support, a single point of contact, and staff chosen by you for smooth integration.
- Informed Choices: We help you understand Filipino culture and how to make the most of offshoring. Our well-rehearsed recruitment, training, and ongoing support ensure everything runs smoothly.
- Growing with You: We don’t just set and forget. As your business grows, your Intogreat team evolves, with new members taking on more responsibility. Start small, enjoy increased efficiency and profits, and we’ll grow with you.
The Intogreat Insurance Offshoring Roadmap
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Offshoring advisory process (book your call):
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Identify offshoring opportunities:
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Tailored recruitment:
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Onboarding process:
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Ongoing monitoring and improvement:
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Scalable growth:
Hear it from our clients…
“Through working with Intogreat for the past six years now, I think the service that they offer is very applicable to a lot of industries. We’re in financial services and it suits our business quite well. But I also think that Intogreat provide a good solution from anything in the building and construction industry, to insurance companies and real estate companies”
“Intogreat certainly offered a more holistic service compared to some of the other providers we looked at in the market. What that meant for us was they were able to come into the organisation and truly understand our business, understand our processes, procedures and systems. Intogreat have truly been a partner, they support us on a daily basis so we can focus on what we need to do onshore.”
“What we’ve achieved since engaging Intogreat is basically doubling our output in terms of the number of applications we could process and push out each week. We’ve been able to double that. We’ve been able to define our processes and create workflow checklists. As a result, our compliance has been sitting above 90%.”
![Sector [UK]](https://intogreatsolutions.com/wp-content/uploads/2024/10/testimonial-sector-1-120x120.png)
“Navigating the employment law, public holidays, what’s expected from health support. Those are just things that there’s no way we could have done without Intogreat. So we wouldn’t have had offshoring as an option for us without Intogreat supporting us because we just couldn’t get over those hurdles.”
“Intogreat has helped streamline a lot of the HR admin and the provision of care for my Staff member that I am unable to do due to geographical limitations – allowing me to concentrate on coaching my team member to increase their knowledge and meet the needs of my business which just continues to grow. I know that I couldn’t have grown at the rate or provide the quality of service to my client’s quality if I didn’t have the assistance from my team in Manila and the support from Intogreat.”
FAQs
What should I know about offshoring and outsourcing?
One similarity shared by both outsourcing and offshoring companies is the employment of highly skilled and qualified staff to fill roles within a separate business or for another client, and it is a service that can be performed anywhere in the world. These two models have their own advantages and disadvantages: Outsourcing means that work can be done locally by another company or overseas. As for offshoring, work is done by a worker employed in another country.
In relation to staffing, the offshoring model will give you an opportunity to select your own suitably qualified staff based on your job description. This workforce will be dedicated solely to your operations and will work to and follow your processes and procedures. You will also have direct control over the people you select in terms of their performance and salaries.
Outsourcing operations are broadly similar but resource is only leased to you. Staff are placed by your provider based on the qualifications and skills to perform the outsource work. The outsourcing company manage staff performance and productivity to ensure that agreed client service requirements are met.
In an outsourcing model, the provider will use their own systems, they are the experts, they will take ownership. The provider owns the processes and procedures and they deliver an output – they take the work as that is where they have expertise. An offshoring model will use whatever system, process, and procedure you have in operation, thus making set-up and transition easier.
What marks out Intogreat from other offshoring and outsourcing companies?
Intogreat establishes strong connections between people, processes, administration, communications, and the client. This holistic approach ensures easy, rewarding, and seamless offshoring for our clients. Offshoring and outsourcing require more than just recruiting resources and setting up a team overseas. Our service provides end-to-end project management to seamlessly migrate your processes offshore, and dedicated leaders who are experts in their fields to oversee your offshore operations, ensuring that your offshore team performs to your expectations. Successful offshoring operations are about creating strong and collaborative connections between the head office (onshore) and your teams offshore.
What are the benefits of offshoring and outsourcing with Intogreat?
• Low start-up cost
• Control over your business operations
• Speed in setting up the offshore team
• Premium process efficiency
• High flexibility
• Focus on customer experience
• Big cost savings
• Elevated capability uplift
• Over 70 years’ combined experience
The highly skilled and seasoned team at Intogreat work in partnership with clients from small- and medium-sized businesses to create and deliver optimum business solutions. We work closely with our customers to gauge their business needs and provide the best offshoring resources in a timely fashion.
Is your data safe offshore?
Data security is one of Intogreat’s top priorities. We provide strict security protocols in our network infrastructure and operations:
• IT tools + data privacy security management by an ISO-accredited IT provider. Intogreat is also an ISO 27001:2013 certified company and has an in-house IT network and data security team.
• No mobile phones/gadgets policy within workstations.
• Paperless daily operations and remote desktop access. For example, with Citrix, Practice Protect, Ready Secure, etc.)
• Implementation of website blocking policies.
• Secured data endpoints guarded by an endpoint detection and response solutions provider.
Intogreat’s business preparation service ensures that our client’s offshore staff have access to all the necessary IT tools to perform their daily tasks efficiently. Intogreat’s management team also guarantee our clients’ data privacy by implementing data security procedures and data security risk mitigation within offshore business operations.
Does the Filipino workforce have good written and verbal English language communication skills?
From primary school to university in the Philippines, students are taught English as their second language after Filipino. They are trained to understand and speak English extensively, so graduates are fluent. At Intogreat, most of our offshore staff are university graduates, which means they are proficient in English literacy and possess cognitive and communication skills. We also measure this through our rigorous recruitment process, which involves:
• A series of interviews to establish the applicant’s excellence in English communication skills.
• An aptitude test to assess the logical reasoning and English proficiency of applicants.
• Client interviews of the candidates to gauge their skills and abilities.
How will Intogreat establish my offshore team without affecting the quality and efficiency of my business?
The team at Intogreat will help you ensure and establish:
• Your processes, procedures, tools, and systems.
• SMART KPIs for your offshore staff members.
• A dedicated team manager with technical expertise to ensure productivity, constant performance reporting, and technical support for your staff.
• Implementation of measures to increase productivity.