Few businesses can have escaped the recent ill effects of high inflation, labor shortages, soaring energy costs, and spiraling wage and staff expenses. As companies search for ways to trim their expenditure, boost income and efficiency, and sharpen their competitive edge, many are considering Australian outsourcing companies as a cost-effective solution to the current global challenges.
In this article we’ll be looking at:
• The different models offered by outsourcing companies in Australia
• The advantages of using an outsourcing company in Australia
• How business owners can identify the Australia outsourcing model which best suits them
What outsourcing business models are available to you?
Professional Outsourcing
This includes accounting, legal, purchasing, information technology, and IT or administrative support among other specialist services. This is one of the most popular types of outsourcing as there is plenty of potential for cash savings. The user only pays for the services provided, while having access to high-quality resources and significantly reducing overheads.
IT Outsourcing
The increasingly popular IT outsourcing model involves subcontracting your IT function to an external organization which will look after everything from software development to maintenance and support. It has been an eye-opener for many companies that it can often be less expensive to contract a third party to manage IT procedures than to build an in-house team. Often, businesses will use IT outsourcing to store and manage data, however, larger concerns generally only outsource a part of their IT tasks.
Manufacturer Outsourcing
A company might use manufacturer outsourcing services to perform a particular function within a larger manufacturing process; when properly identified, this can slash costs and boost production. Risk areas might include maintaining quality and ensuring uninterrupted production line workflow. Industry experts believe that manufacturer outsourcing is essential for some small- and medium-sized businesses to maintain competitiveness.
Process-specific Outsourcing
Nowadays, it is common practice to outsource specific operation-related aspects to companies that specialise in that particular service, such as transport. By delegating the finer details of those day-to-day processes, companies can not only save time and money but also focus on growth and improving customer service.
Project Outsourcing
Sometimes, companies need help with project management or simply with completing a portion of a specific project, and that’s when outsourcing to a project management company comes in. For instance, businesses might use an outsourcing company in Australia to fill in-house skills gaps and might even save money too.
What are the advantages for your business of opting for Australia outsourcing?
Let’s look specifically at the benefits of outsourcing to the Philippines in the context of Intogreat Solutions, an Australian outsourcing company:
- Filipinos are famous worldwide for their hospitable and empathetic nature. These qualities make the Philippines an excellent hub for outsourcing companies in Australia and their customer service teams in the Philippines.
- Their proficiency in English makes working with an offshore team in the Philippines simple and rewarding. The Philippines is recognised as one of the largest English-speaking nations with the majority of Filipinos having at least some degree of English fluency.
- The offshore teams of Australian outsourcing companies in the Philippines are happy to work in alignment with Australian business hours.
- In addition to an excellent understanding of English, Filipinos have adapted to Western culture. Filipinos are also hard-working, results-oriented, focused on career growth, and excellent at implementing and improving KPIs.
- The Philippines’ workforce benefits from the annual addition of more than 700,000 graduates. Varied educational programs provide the Philippine talent pool with highly educated, job-ready graduates in such areas as accounting, customer service, fintech, insurance underwriting, mortgage and insurance broking, construction, and more.
- Finally, a lower cost-of-living index means that wages are appreciably lower in the Philippines. The prospect of reduced costs without losing productivity is just one of the factors driving forward-looking businesses to consider utilizing outsourcing companies in Australia.
How can you identify the Australia outsourcing model that’s best for you?
Many of Intogreat Solutions’ customers would recommend our holistic approach as the most successful.
At Intogreat Solutions Philippines, we establish strong connections between people, processes, administration, communications and the client to ensure easy, rewarding and seamless processes for our customers. There is more to this than simply recruiting people and setting up a team overseas. Our service provides end-to-end project management to seamlessly migrate your processes offshore, and dedicated leaders who are experts in their fields to oversee your outsourced operations, ensuring that your offshore team performs to, or even above, your expectations. Successful offshoring is about creating strong and collaborative connections between the head office (onshore) and your offshore teams.
FREQUENTLY ASKED QUESTIONS
How can I learn more about offshoring and outsourcing?
Outsourcing can take place anywhere in the world. Businesses typically outsource tasks that are not part of their core operations and, although they might view them as essential, they lack the necessary expertise. Offshoring, on the other hand, occurs offshore or overseas, not locally. When offshoring, you hire staff through an offshore provider to undertake specific roles, usually on a full-time basis. We take a deeper dive into these distinctions here.
What is the Intogreat Difference?
Of all the outsourcing companies in Australia, Intogreat is the only one to use its unique method of smarter offshoring to transform your business and switch on the growth turbocharger. Intogreat helps small- to medium-sized businesses turn outsourcing into a results-driven business growth strategy through our sustainable offshore staffing services. At Intogreat, we not only want to be the best, we also want to provide seamless solutions to our clients and help them drive and improve their businesses. Doing our best for our staff is also important; we provide them with careers, learning and development, opportunities and growth.
Discover more
You can find out more here about how Intogreat Solutions Philippines can provide your business with a comprehensive and worry-free outsourcing experience.
Because, with Intogreat Solutions the process is easy, successful, rewarding and empowering.
Book a meeting
Keen to learn more about how an Intogreat Solutions review could transform your business and reveal ways to increase your cash flow?
Book an appointment here with one of Intogreat Solutions’ expert offshoring consultants.
